🛡️ VaultNet
Secure VPN Service
Support Center
Need Help? Our support team is here to assist you with any questions or issues.
📧 Contact Us
Email: [email protected]
We typically respond within 24-48 hours.
❓ Frequently Asked Questions
How do I connect to VPN?
Simply open the app and tap the connect button. Choose your preferred server location from the server list.
Why is my connection slow?
- Try connecting to a server closer to your location
- Check your internet connection
- Try using the "Auto" server selection
How do I cancel my subscription?
Subscriptions are managed through the Apple App Store:
- Open Settings on your device
- Tap your Apple ID
- Tap Subscriptions
- Find VaultNet and manage your subscription
Is my data secure?
Yes! We use AES-256 encryption and maintain a strict no-logs policy. Your online activity is never recorded.
🔗 Useful Links